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Week 3 : 14 October
Personal Technology
Tonight's Schedule
- Review readings
- Review catalyst
- Share work experience
- Diffusion Theory, continued
- Change Rooms to 287:
Guest Speaker : Celeste M. Combs, Founder and Chief Experience Officer
http://www.theexperiencegroup.com
Celeste is a seasoned customer experience professional passionate
about customer experience. She brings 15 years experience in customer
experience management, usability, and user-centered design to provide
valuable strategy, research and hands-on collaboration with clients.
Celeste has pioneered this emerging best practice as she has contributed
to over 50 products, Web sites, services, interactive products and new
business ventures.
Celeste was also a key member of Microsoft's Hardware Design team,
where she contributed to several Microsoft products and earned Business Week's
IDEA Design Awards and an IEEE Pioneering Design Award. Since 1997,
she has worked with Seattle's top design firms and technology startups.
Celeste is highlighted as Seattle24x7.com
mover and shaker.
Notes
Assignments:
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Speaker Evaluation
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3rd Week Educational Outreach Survey
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Readings (please summarize and ePost)
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"Communities in Cyberspace," Marc Smith and Peter Kollock, eds. From Communities in Cyberspace, 2001. (eReserve)
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"Virtual Communities - a virtual session on virtual conferences," A.E. Cakar. From Behavior and Information Technology, Vol. 21, No. 5, pp. 365-371, 2002. (eReserve)
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"As We May Think," Vannevar Bush. From Atlantic Monthly, Vol. 176, No. 1, July 1945. (web resource)
- Topical Readings: read, short comment to ePost on these as a group; these help prep you for next week's speaker:
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"Craig's List : Now It's a Movie, Too," Kim Zetter. From Wired, August 7, 2003.
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"Finding Comfort in Strangers With an Online Diet Journal,"
Amy Harmon. New York Times, pg. A.1, Aug 25, 2003. (eReserve).
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eReserve course page; see the folder named "week 4".
Resources
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