Publications
Our group publishes research in the fields of Human-Computer Interaction, Computer Supported Cooperative Work and Technical Communication.
Conference Papers
Negotiating with Angry Mastodons: The Wikipedia Policy Environment as Genre Ecology
This paper was presented at the ACM GROUP Conference from November 7th-10th, 2010.
Advances in Understanding Knowledge Work: An Experience Report
This paper was presented at the ACM Design of Communication conference from September 22-24th, 2008.
Conference Posters
Designing QBox: A Tool for Sorting Things Out in Digital Spaces
We presented this poster at the ACM GROUP Conference from November 7th-10th, 2010.
“What I Know Is…”: Establishing Credibility on Wikipedia Talk Pages
We presented this poster at the ACM Wikisym Conference from July 7-9th 2010.
Cooperative Work on the Web
We presented this poster at the Computer Supported Cooperative Work conference from November 10-12th, 2008.
Using User-Centered Design to Discover Motivation and Priorities in an Established Online Community
We presented this poster at the ACM Design of Communication conference from October 5th-8th, 2009.
Understanding how people are using Publicly Available Online Services for work
We presented this poster at the ACM Design of Communication conference from October 5th-8th, 2009.
Formalization and Community Investment in Wikipedia’s Regulating Texts: The Role of Essays
We presented this poster at the ACM Design of Communication conference from October 5th-8th, 2009.
Conference Presentations
Negotiating with Strangers
This presentation was given at the Association of Teachers of Technical Writing conference on March 12th, 2009.
Knowledge Work in Virtual Spaces
This presentation was given at the Conference on College Composition and Communication from March 11-14th, 2009.