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CATEGORIES (AND THEIR POLITICS)
(For lecture Tuesday, October
29.)
READINGS
Read the
following articles by Bailey and Gould, and skim the article by Dumais et
al. on categorization. As you read, consider the following
questions: Why categorize? What’s
at stake with choosing one categorization system over another? For a given data set, can there be one “right” categorization
system? Why or why not? In what
ways, if at all, might user populations and context affect the choice of
a categorization system?
Bailey, K. D. (1994). Chapter 1: Typologies
and taxonomies in social science (pp. 1-16). Typologies
and Taxonomies: An Introduction to Classification Techniques.
Gould, S. (1983). Chapter 28: What, if anything
is a zebra? (pp. 355-365) Hen’s
Teeth and Horses Toes: Further Reflections on Natural History.
Dumais, S. T., & Landauer, T. K. (1984). Describing categories of objects
for menu retrieval systems. Behavior Research Methods,
Instruments, & Computers, 16, 2 242-248.
Read the
following articles by Suchman, Winograd, and Malone. Suchman
is writing in response to a piece of software developed by Winograd and others
called THE COORDINATOR that was designed to facilitate communication in organizations
in part by having people who used the system indicate explicitly (that is
categorize) the nature of their intent (e.g., promise) for each document (e.g.,
email, memo) they generated. Note: Suchman positions
her arguments in a good deal of social theory. I
am less concerned that you follow the theoretical positioning of her work
and more concerned that you get the general idea of what she is arguing.
As you
read this set of articles, consider the following questions: What is the basic thrust of Suchman’s trouble with the
use of categories? Do you think there is a way around
her concerns? What is Winograd’s response to Suchman
(that is, why does Winograd think there are good reasons to make use of categories)? Ditto for Malone.
Suchman, L. (1994). Do categories have politics? The language/action perspective reconsidered. Computer Supported Cooperative Work (CSCW) Journal,
2, 3, 177-190.
Winograd, T. (1994). Categories, disciplines, and
social coordination. Computer Supported Cooperative
Work (CSCW) Journal, 2, 3, 191-197.
Malone, T. W. (1994). Commentary on Suchman article
and Winograd response. Computer Supported Cooperative
Work (CSCW) Journal, 3, 37-38.