User-Centered Design

INFO 360 A – Spring 2011

 

Lectures, Tuesdays & Thursdays, 9:30 a.m.-10:50 a.m., MGH 231

Labs, Wednesdays, 11:30-1:20, MGH 430

Instructors

·         Faculty: Dr. Julie A. Kientz (jkientz@uw.edu)

·         Teaching Assistant: Jared Bauer (jaredsb@uw.edu)

·         Teaching Practicum: Abigail Evans (abievans@uw.edu)

Class Resources

·         Syllabus (PDF)

·         GoPost

 

Schedule (Subject to Change)

 

Date

Topic

Readings

Assignments

Due

Out

Week 1

Tuesday

3/29

Lecture

Course Introduction

 

 

R

Wednesday

3/30

Lab

Deep Dive & Group Formation Exercise - Julie

 

 

P0

Thursday

3/31

Lecture

What is Design?

·      Moggridge, B. (2007) Designing interactions. In Ch. 10 of Designing Interactions. Cambridge, MA: The M.I.T. Press, pp. 647-662.

·      Buxton, pp. 24-39, 144-151.

R

A1

Week 2

Tuesday

4/5

Lecture

User-Centered Design Process

·      Moggridge, B. (2007) Process. In Ch. 10 of Designing Interactions. Cambridge, MA: The M.I.T. Press, pp. 724-735.

R

S1

Wednesday

4/6

Lab

Sketching - Abi

 

 

 

Thursday

4/7

Lecture

Choosing Design Problems

·     Buxton, pp. 41-62.

R, A1

 

Week 3

Tuesday

4/12

Lecture

Methods: Look

·     Moggridge, B. (2007) People. In Ch. 10 of Designing Interactions. Cambridge, MA: The M.I.T. Press, pp. 664-681.

·     IDEO (2003) IDEO Method Cards: 51 Ways to Inspire Design. W. Stout Architectural Books, San Francisco. (or PPT) (Look)

R, P0, S1

S2, A2, P1

Wednesday

4/13

Lab

Observing & Interviewing - Abi

 

 

 

Thursday

4/14

Lecture

Methods: Ask

·     IDEO (2003) IDEO Method Cards: 51 Ways to Inspire Design. W. Stout Architectural Books, San Francisco. (or PPT) (Ask)

R

 

Week 4

Tuesday

4/19

Lecture

Methods: Learn

·      IDEO (2003) IDEO Method Cards: 51 Ways to Inspire Design. W. Stout Architectural Books, San Francisco. (or PPT) (Learn)

R, S2

S3

Wednesday

4/20

Lab

Personas & Scenarios - Julie

 

 

 

Thursday

4/21

Lecture

Methods: Try

·      IDEO (2003) IDEO Method Cards: 51 Ways to Inspire Design. W. Stout Architectural Books, San Francisco. (or PPT) (Try)

R

 

Week 5

Tuesday

4/26

Lecture

Ideation

 

·     Buxton, pp. 261-271.

·     Tischler, L. (2001) Seven secrets to good brainstorming. Fast Company Magazine, Feb. 2001. http://www.fastcompany.com/articles/2001/03/kelley.html

·     Tischler, L. (2001) Six surefire ways to kill a brainstorm. Fast Company Magazine, Feb. 2001. http://www.fastcompany.com/articles/2001/03/kelley2.html

R, S3, A2

S4 ,P2

Wednesday

4/27

Lab

Brainstorming & Affinity Diagramming - Julie

 

 

 

Thursday

4/28

Lecture

Sketching

·     Buxton, pp. 104-125; 138-141; 153-173; 174-199.

R, P1

 

Week 6

Tuesday

5/3

Lecture

Prototyping

·     Moggridge, B. (2007) Prototypes. In Ch. 10 of Designing Interactions. Cambridge, MA: The M.I.T. Press, pp. 682-723.

·     Rudd, J., Stern, K. and Isensee, S. (1996) Low vs. high-fidelity prototyping debate. interactions 3 (1), pp. 76-85.

R, S4

S5

Wednesday

5/4

Lab

Paper Prototypes - Jared

 

 

A3

Thursday

5/5

Lecture

Hi Fidelity Prototypes

·     Buxton, pp. 229-259; 370-391.

R, P2

P3

Week 7

Tuesday

5/10

Lecture

NO CLASS – Julie at CHI

·     Buxton, 276-307.

R

 

Wednesday

5/11

Lab

Wireframes - Jared

 

S5

S6

Thursday

5/12

Lecture

NO CLASS – Julie at CHI

·     Moggridge, B. (2007) Futures and alternative nows. Ch. 9 in Designing Interactions. Cambridge, MA: The M.I.T. Press, pp. 587-611.

R

 

Week 8

Tuesday

5/17

Lecture

Usability Testing

·      Nielsen, J. (1993) Usability testing. Ch. 6 in Usability Engineering. San Francisco: Morgan Kaufmann, pp. 165-206.

·      Nielsen, J. (2000) Why you only need to test with five users. http://www.useit.com/alertbox/20000319.html

R, S6

SR

Wednesday

5/18

Lab

Usability Testing - Abi

 

A3

 

Thursday

5/19

Lecture

Heuristic Evaluation

·     Nielsen, J. How to conduct a heuristic evaluation. http://www.useit.com/papers/heuristic/heuristic_evaluation.html

·     Nielsen, J. Ten usability heuristics. http://www.useit.com/papers/heuristic/heuristic_list.html

·      Nielsen, J. Severity ratings for usability problems. http://www.useit.com/papers/heuristic/severityrating.html

R

P4

Week 9

Tuesday

5/24

Lecture

Design Specifications

·      Hacket, S. How to Write an Effective Design Document. http://blog.slickedit.com/2007/05/how-to-write-an-effective-design-document/

·      Johnson, J. and Beach, R. (1988). Styles in Document Editing Systems. IEEE Computer, 32-43.

R, P3

 

Wednesday

5/25

Lab

Portfolios, Job Hunting, Career Advice

 

 

 

Thursday

5/26

Lecture

Course Summary

·      Buxton, pp. 62-93; 207-225; 200-205.

R

 

Week 10

Tuesday

5/31

Lecture

P4 Project Presentations

 

 

P4, SR

 

Wednesday

6/1

Lab

Advanced Prototyping - Jared

 

 

 

Thursday

6/2

Lecture

P4 Project Presentations

 

P4

 

Finals Week

Wednesday

6/8

10:00-12:20

No final exam! P4 specifications due

 

P4 – Spec