Week 6: May 7
Managing and Measuring

Guiding Questions:
- How do we listen to what our community is saying?
- How do we manage relationships internally?

Anticipated:
- Guest: Warren Sukernek, Director of Content Marketing Radian6
- Group Exercise, based on this study, “
The Tribalization of Business

Due:
“Discovery” and “Potential Tools” phase of client project.
Why Benkler is Right, Why Benkler is Wrong (3-5 pages, 3 sources for each of the two arguments; alternatively why Von Hippel/ZIttrain is right/wrong). Due Week 6, 6 p.m. via Collect-It

Google Document for this week.

Class Slides:
Week 6 April 30

Coming End of YouTube, Twitter and Facebook Socialism