SOCIAL RESPONSES TO COMPUTER TECHNOLOGY
(for lecture Thursday, November 7)
[pdf version]

 
READINGS ON SOCIAL RESPONSES TO COMPUTER TECHNOLOGY

The readings below concern how the interface may elicit social responses – of behavior, emotions, and personality – from users.  In your reading and note taking, consider how you might draw on these research findings to design a voice interface.  In lab on Wednesday, you will work in teams to do such a design.

WRITE one question that you would like to ask Cliff Nass (imagine that he was in class with us) and a 1-2 paragraph discussion of your question.  Email your question and response to me (batya@u.washington.edu) in the body of an email message no later than 5 PM on Wednesday, November 6.  I’ll use your questions to structure some of our class discussion.

Nass, C., Moon, Y., Morkes, J., Kim, E., & Fogg, B. J.  (1997).  Computers are social actors: A review of current research.  In B. Friedman (Ed.), Human Values and the Design of Computer Technology (pp. 137-162).  Cambridge: Cambridge University Press.

Eisenberg, A.  (2000, October 20).  Mars and Venus, online.  New York Times, p. D1, D11.

Reeves, B., & Nass, C.  (2000).  Perceptual bandwidth.  Communications of the ACM, 43, 3, 65-70.

What Will Be.  Chapter 3: Where person meets machine (pp. 55-80).

Picard, R. W.  (2000).  Affective perception.  Communications of the ACM, 43, 3, 50-51.

Kahn, P. H., Jr., Friedman, B., and Hagman, J.  (2002).  “I care about him as a pal”: Conceptions of robotic pets in online AIBO discussion forums.  Extended Abstracts of CHI 2002 (p. 632 – 633).